How Many Jobs Are Available In Public Utilities?

How Many Jobs Are Available In Public Utilities?

In order to make sure that people, companies, and communities have access to necessities like electricity, water, and natural gas, the public utilities sector performs a critical role. Due to recent technology breakthroughs and changing consumer demands, the sector has experienced substantial changes. How Many Jobs Are Available In Public Utilities? Understanding what these occupations entail is important since there is still a great need for qualified workers across a variety of sectors.

How Many Jobs Are Available In Public Utilities
How Many Jobs Are Available In Public Utilities

What Are Public Utilities?

Public utilities are entities that provide essential services to the public. These could include:

  • Electricity
  • Natural gas
  • Sewage
  • Telecommunications
  • Water

Government agencies regulate public utility services to guarantee that they deliver a safe, dependable, and inexpensive service, which is essential for society’s smooth operation. The generation, distribution, and transmission of these services to households, companies, and governmental organizations is often handled by public utilities. They are essential in making sure that communities have access to the needs of everyday life.

How Many Jobs Are Available In Public Utilities?

As of May 2020, there were around 558,000 individuals working in the public utilities sector in the United States, according to the Bureau of Labor Statistics (BLS). The following occupations are included:

  • Electric power generation, transmission, and distribution
  • Natural gas distribution
  • Telecommunications
  • Water, sewage and other systems

According to the BLS, employment in the public utilities industry is expected to increase by 3% between 2019 and 2029, which is roughly the same rate as the national average for all occupations. The need to replace old infrastructure as well as rising demand for electricity and natural gas are predicted to be the main drivers of the expansion. The business is confronted with difficulties as a result of the rising use of renewable energy sources, which might eventually result in a decline in the need for conventional utility services.

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Jobs In Public Utilities:

The public utilities industry offers a wide range of occupations, from entry-level positions to highly specialized professional responsibilities. Here are a few typical job descriptions for the public utilities industry:

Meter Reader:

National average salary: $37,507 per year

Primary duties: In public utilities, a meter reader reads and logs the use of utilities including electricity, gas, and water. Their main responsibilities entail going to both residential and commercial locations to carefully read and record the meter readings. They could also be obliged to check the meter and report any problems, such as inaccurate readings or broken equipment.

Power Plant Operator:

National average salary: $41,906 per year

Primary duties: A power producing facility’s operations are monitored and maintained by power plant operators. Boilers, turbines, and generators are just a few examples of the machinery and systems they run and manage. By keeping an eye on equipment performance, changing controls and settings, and carrying out normal maintenance activities, they make sure the power plant runs effectively and safely. They act swiftly to minimize downtime and avert damage to the facility or the surrounding area in the event of an emergency or equipment breakdown.

Information Technology Specialist:

National average salary: $49,495 per year

Primary duties: Public utility information technology (IT) specialists manage and guarantee the efficient operation of the organization’s IT systems and infrastructure. The utility company’s technological systems, networks, and databases are designed, implemented, and maintained by them as their key responsibilities. To safeguard sensitive data and information, they could also create and deploy cybersecurity safeguards. at addition to offering staff technical help, IT professionals at public utilities also troubleshoot and fix any networks, hardware, or software problems.

Engineering Technician:

National average salary: $55,748 per year

Primary duties: An engineering technician assists engineers and other professionals with the design, building, and maintenance of infrastructure and utility systems on a technical level. Their main responsibilities include assisting with the preparation of technical drawings, plans, and specifications for utility projects as well as making sure that projects adhere to safety and regulatory requirements. Additionally, they might assist with field research and surveys, evaluate and test tools and materials, and do calculations and measurements for utility systems.

Customer Service Representative:

National average salary: $57,115 per year

Primary duties: A customer service representative for public utilities provides Customer support and help with regard to utility services, such as electricity, gas, and water. Their main responsibilities include answering consumer questions, resolving problems, and giving out information about utility services including billing, service outages, and account adjustments. Additionally, they could handle client accounts, deal with service inquiries, and set up new accounts, transfer services, and terminate services.

Environmental Scientist:

National average salary: $60,157 per year

Primary duties: Environmental scientists evaluate how utility operations affect the environment and create plans to reduce any unfavorable consequences. Their main responsibilities include collecting information and conducting research on how utility operations—like wastewater treatment, air pollutants, and land use—affect the environment. For the purpose of ensuring adherence to regional, national, and municipal legislation, they create and implement environmental management plans. Environmental scientists working for public utilities may also evaluate the water and soil quality and spot any possible hazards to the general public’s health and safety.

Safety Coordinator:

National average salary: $62,760 per year

Primary duties: Public utility safety coordinators create and implement safety strategies to protect staff and consumers from risks related to utility operations. Their main responsibilities include finding possible risks and dangers to safety, evaluating the efficacy of current safety programs, and creating and implementing new safety standards and procedures. They may also carry out safety audits and inspections of utility facilities and equipment, as well as safety training and education programs for staff.

How Many Jobs Are Available In Public Utilities
How Many Jobs Are Available In Public Utilities

Which Skills Are Required For A Role In Public Utilities?

Depending on the individual job and duties, jobs in public utilities call for a variety of skills and competencies. The following are some of the crucial abilities that are frequently needed in public utilities:

Technical Skills:

An extensive technical understanding of utility systems and infrastructure, as well as the capacity to handle technical equipment and software, are requirements for many jobs in the public utilities sector.

Customer Service Skills:

Strong customer service abilities, particularly the capacity to listen, sympathize, and address client concerns, are crucial in jobs involving connection with clients.

Safety Focus:

Many professions in public utilities require a significant emphasis on safety and risk management because it is a crucial component of many of these jobs.

Analytical Skills:

In many public utilities jobs, the capacity to evaluate data and information pertaining to utility operations, spot trends and patterns, and provide solutions to issues is crucial.

Communication Skills:

In jobs requiring interaction with clients, stakeholders, and other industry experts, strong verbal and written communication skills are crucial.

Problem-Solving Skills:

In the field of public utilities, it’s crucial to have the capacity to recognize issues, find solutions, and exercise critical thought.


The ability to effectively operate as a team member is crucial since many professions in public utilities need collaboration with other experts, including engineers, technicians, and customer service representatives.

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